Refund Policy
Last Updated: October 2025
1. Refund Eligibility
We want you to be completely satisfied with your Bingowriters subscription. If you are not satisfied with our service, we offer a 30-day money-back guarantee from the date of your initial purchase. To be eligible for a refund, you must request it within 30 days of your purchase date.
2. How to Request a Refund
To request a refund, please contact our customer support team at [email protected] with your order number and reason for the refund request. Our team will review your request and process it within 5-7 business days.
3. Refund Processing
Once your refund request is approved, the refund will be processed to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.
4. Non-Refundable Items
The following are non-refundable:
- Refund requests made after 30 days from the purchase date
- Subscriptions that have been used extensively (more than 80% of allocated words)
- Custom content generation services
- Promotional or discounted subscriptions
5. Subscription Cancellation
You can cancel your subscription at any time. Upon cancellation, you will retain access to your account until the end of your billing period. No refunds will be issued for partial months or unused portions of your subscription after cancellation.
6. Billing Issues
If you notice any billing errors or unauthorized charges, please contact us immediately at [email protected]. We will investigate and resolve any billing disputes promptly.
7. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: [email protected]
Address: Office 15 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Phone: +44 7564 691662